SourceGas customers should be aware of a variety of nationwide billing scams targeting utility customers. The scams range from an individual trying to obtain personal information from a customer to attempts to illegally obtain payments from customers. SourceGas is reminding customers to be prudent about the type of information they give out so they don’t fall victim to identity theft.
Scammers have been known to try and use fake employee names and or fake employee ID numbers when contacting customers. SourceGas will never call a customer and ask the customer to provide their full social security number, account number or password.
SourceGas employees will always carry an employee badge and will drive a company vehicle with the SourceGas logo clearly visible. If a customer is unsure about any contact they receive from SourceGas, they are encouraged to call 1-800-563-0012 to verify the situation. Customers who think they have been a victim of a scam involving their account should call SourceGas at 1-800-563-0012 to verify the status of their account and also call their local law enforcement to report the incident.